Key Account Manager

Key Responsibilities:

• To maximise relationships with the current customers.
• Acquire a thorough understanding of customer needs and requirements.
• Expand relationships by continuously proposing solutions that meet their objectives.
• Resolve any issues and problems faced by the Customer.
• Play and integral part in generating new sales with Key Account Customers.
• Prepare regular reports of progress to internal & external stakeholders using key account metrics and KPI’s
• Manage the commercial aspect of the customer programmes.
• Agree payment profiles with customers for investment programmes.
• Responsible for reviewing costs versus budget and recommending appropriate cost reductions.
• Liaising with Wipac project personnel to ensure invoices are raised in line with completed project milestones.
• Attend customer meetings and visits at all levels regularly to ensure uniformity of communication with the customers
• Have an in-depth understanding of customer quotations.
• To work and support other team members as required ensuring an effective and efficient service is developed and delivered

Experience and Qualifications

• Educated to degree or equivalent level
• Minimum of five years’ experience in a Key Account Management role ideally in the automotive sector.
• Strong Negotiator.
• Excellent Numeracy skills.
• Ability to work in a team.
• Strong Analytical Skills.
• Excellent IT skills.
• Exemplary communication skills.
• High attention to detail.
• Strong contractual knowledge.
• Clear and confident communicator and presenter.